Frequently Asked Questions - Emms Pet-Sitting
Discover everything you need to know about Emms Pet-Sitting’s services. From our dog walking hours to our emergency care protocols, this FAQ page is designed to answer your most common questions and provide insight into how we ensure the best care for your pets.
What are your hours of operation for dog walking services?
Our dog walking services operate Monday through Friday from 9am to 5pm. On weekends, services are available by appointment only. With walks between 7am-9am and 5pm-pm also available with appointments
(All walks need to be booked 24hours in advance)
How do you handle emergencies while caring for pets?
In case of emergencies, we immediately contact pet owners, follow established safety protocols, and have emergency vet contact information on file for quick response.
What areas do you serve in Maitland?
We serve a wide range of neighborhoods in Maitland. Please contact us to confirm if your area is included in our service range.
How can I book a service with Emms Pet-Sitting?
You can book a service by contacting us via phone or email. Alternatively, use the contact form on our website to schedule an appointment.
Do you offer any discounts for multiple pets?
Yes, we offer discounts for multiple pets from the same household. Please contact us for more details on our pricing and discounts.
Are there any specific requirements for pet owners to use your puppy group daycare services?
Yes, we require vaccination records for all puppies. Puppies must be at least 12 weeks old, and spots are limited, so booking in advance is recommended.
Can pet owners book recurring dog walking services with specific walkers?
Yes, you can book recurring dog walking services with specific walkers, subject to their availability. We offer flexible scheduling options and the option to request the same walker for consistency.
What measures do you take to ensure the safety of pets during walks?
We use secure leashes and harnesses, avoid high-traffic areas, and only walk dogs in safe environments. Our walkers are trained to manage various situations for the pet's safety.
What is the cancellation policy for booked services?
We require a 48-hour notice for cancellations. Late cancellations may incur a fee. Please contact us as soon as possible if you need to cancel or reschedule.
Is there a trial session available for new clients?
We offer trial sessions to new clients so you can assess our services and ensure compatibility with your pet's needs. Contact us for more details.
Ready to Book?
Contact Emms Pet-Sitting today to schedule your pet care needs. Our friendly team is here to help!
Information
We are NOT insured, however each staff member possesses a Mad Paws Pet-Sitting account and are insured through Mad paws - (If you contact through this website, you pay the above rates or if you contact directly through Mad paws, you pay rates on my Mad paws profile)
Create Your Own Website With Webador